Wednesday, 22 May 2013

Sales Assistant Liwa Trading Enterprises - Abu Dhabi, UAE

Job Description

Reports to: Assistant Manager - Area Operations / Sr. Stores Supervisor / Stores Supervisor
Supervises: None

Key Accountability

 Maximise stores sales for the specific store
 Improve footfalls conversions
 Enhance customer satisfaction
 Ensure adherence of VM standards
 Minimise shrinkages
 Adhere to stores operating policies and procedures across all stores

Supervisory Activities

 None
Execution Activities

 Achieve highest level of customer service and customer satisfaction
 Daily run the housekeeping and cleaning standards are adhered across select locations
 Ensure safety standards are adhered across locations
 Ensure adherence of post sales services and customer returns policies
 Ensure timely response for customer feedback and timely implementation of suggestions, if required
 Ensure timely collection and return of merchandise from warehouses
 Adhere to companies policies and procedures of retail operations
 Assist brand managers and visual merchandisers in the implementation of visual merchandising plans
 Assist in timely stock taking across locations
 Monitor and implementation of security measures across select locations to minimize shrinkage
 Implement standards for store layout, product displays and customer service
 Provide suggestion to Assistant Manager - Area Operations / Operations Manager in identifying areas of improvement for 

 Increasing footfalls, 
 Conversion of footfalls
 Sales of merchandise at full price
 Reducing costs of operations
 Improving customer’s shopping experience across locations
 Evaluate and train staff for improving efficiency of operations
 Manage accurate cash management at stores

Skills

Good Communication
Presentable
Energetic & Proactive

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