Thursday, 5 September 2013

Group Sales Coordinator The JW Marriott Marquis Hotel Dubai - Dubai, UAE

Job Description

To enter all group bookings to the Marsha and Opera PMS System. Assure that information of customer appears correctly in hotel systems. Manages tentative and definite group blocks in Opera versus Marsha. Focus on group visas in conjunction with Visa Coordinator. Update hotel systems with details for definite groups and provide rooming list to the Event Management. Handle required administration for groups in professional manner.

Responsibilities
Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share

Skills

Absolute understanding of the JW Marriott Dubai group and catering positioning of the hotel.
Knowledge of possible capacities and catering styles of the hotel.
Absolute understanding of the operations of the JW Marriott Hotel Dubai
Effective communication skills
Personal administration skills and role modeling
Guest conflict resolution skills




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