Friday, 22 November 2013

Receptionist BNF Dance School - Dubai, UAE

Job Description

We are looking for an enthusiastic, friendly and outgoing receptionist for one of the leading Dance Schools for Latin Dances in the UAE.
We’re looking for someone with experience who also has a passion for dance (you don’t need to be a dancers ☺ )

Responsibilities:
• Answer the telephone (screen and direct calls, take and relay messages, provide information to callers),
• Greet visitors and clients (direct people to proper areas, give studio tours
• Handle queries from the public and customers (requires knowledge of class schedule, pricing, policies and procedures
• General administrative and clerical support (prepare letters and documents, receive and sort mail and deliveries, maintain the reception area).
• Open/close studio
• Schedule lessons for students
• Maintain instructor schedules and ensure accuracy
• Promptly return calls and emails
• Greet students with positive and attentive attitude
• Track and collect payments
• Light daily housekeeping to keep the studio clean and presentable
• Assist with email marketing
• Track customer inquiries
• Keep printed materials stocked and updated

Skills

• Minimum higher secondary education
• Preferably Receptionist Diploma/Degree
• Knowledge of Costumer Service, principals and practices
• Attention to detail is a must
• Ability to deal with frequent interruptions and maintain efficiency and accuracy
• Must be comfortable talking about sales and explaining pricing and class information
• Working knowledge of Computers and relevant software applications (Microsoft Office: Excel & Word)
• Clear verbal and written English communication skills.
• Previous Reception/Administrative Assistant experience required

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